A WhatsApp Business is a free to download app available on Android and iPhone, and was built with the small business owner in mind. WhatsApp Business makes interacting with customers easy by providing tools to automate, sort and quickly respond to messages. It's also intended to feel and work just like WhatsApp Messenger. You can use it to do everything that you're used to doing, from messaging to sending photos.
Some of the features currently offer in the app include:
Sleekflow is a cloud-based Social Commerce Messaging Platform for Sales and Marketing Teams
Forget about switching between apps, easily merge social profiles together & sell on every messaging channel.
Assign staff roles and use instant messaging apps together with simultaneous multi-staff logins and internal notes.
Segment, filter and label customers to send personalised messages, delivery updates & season’s greetings in one click.
Route conversations to the right teammate using keywords, time and language to automate the whole customer engagement journey.
Know their contact details, purchase history & lead stage at a glance. Monitor read and reply rates & retarget automatically with integrations.
Do more by integrating with Shopify, Google Sheets, Typeform, Calendly, Stripe, Salesforce & keep your customers in the loop.
Manage conversation workflows with intelligent routing rules for your sales teams, and grow revenue with targeted personalised messages.
Add unlimited messaging channels for all your different shop branches and manage them easily on a single platform on web and mobile.
No matter where your customers come from, you can set smart assignment rules to route leads to sales team from a single entry point.
Talk to your customers faster with audio notes and quick replies. Send product photos and attach invoices with ease.
Use internal notes and mention teammates to collaborate on tough questions and serve customers together on both web and mobile.
Team structure allows the Shop Manager to oversee all conversations and automatically assign inbound leads to specific stall by routing rules.
Convert customers as a team and assign multiple staff to a single customer. Easily add and remove staff as well as re-assign conversations in bulk.
Integrate with all your existing CRM and eCommerce platforms to better map, monitor and improve your customer journey.
Understand customer behaviour with integrated activity logs by tracking past purchases, loyalty points and more automatically.